Submit a Support Ticket
Our team typically responds within one business day
Create a Support Ticket
1.
Submit a detailed description of your support case and a ticket will immediately be added to our support system.
2.
Our team will review and reply typically within one business day with a time and cost estimate.
3.
Upon approval, we will begin working. You will receive progress and completion notifications via email.
Helpful Communication Tools
Loom Screen Recordings
Loom is a free and easy-to-use tool that allows anyone at any experience level to record their screen with audio. Create a video and submit the link to your video with your support ticket. Try Loom here: https://www.loom.com/
Helpful Information to Include...
- URLs or links to the relevant pages or sections of the website.
- Any error messages or codes that were received.
- Steps taken to try to resolve the issue.
- Any specific design or functionality requests.
- Deadline or time frame for the resolution of the issue.
