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Submit a Support Ticket

Our team typically responds within one business day

Create a Support Ticket

  1. Submit a detailed description of your support case and a ticket will immediately be added to our support system.
  2. Our team will review and reply typically within one business day with a time and cost estimate.
  3. Upon approval, we will begin working. You will receive progress and completion notifications via email.

Helpful Communication Tools

Loom Screen Recordings

Loom is a free and easy-to-use tool that allows anyone at any experience level to record their screen with audio. Create a video and submit the link to your video with your support ticket. Try Loom here: https://www.loom.com/

Help Information to Include...

  • URLs or links to the relevant pages or sections of the website.
  • Any error messages or codes that were received.
  • Steps taken to try to resolve the issue.
  • Any specific design or functionality requests.
  • Deadline or time frame for the resolution of the issue.