7-Step Website Design Process for Clients (2023)

Discover Get X Media's comprehensive website design process for clients, from onboarding to post-launch support, ensuring a successful web project.

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Embarking on a new website project can be exciting but also overwhelming. At Get X Media, we strive to make the process as smooth as possible for our web design clients. In this article, we outline our quality web design process for clients, ensuring transparency and a positive experience from start to finish. With over 20 years in designing websites, our web designers have fine-tuned this development process for optimal client satisfaction.

1. The Pre-Kickoff Stage: Meet, Greet, and Planning Phase of the Web Design Process

Before diving into the details, the initial stage in our website design process is a friendly meet and greet. This is an opportunity to:

  1. Get to know each other and determine if we are a good fit for your project.
  2. Discuss past experiences and potential issues to mitigate them before they arise.
  3. Learn about your business’s growth goals and establish the purpose of the website providing a clear idea of the scope of the project.
  4. Submit the Website Design Checklist for Clients (Article) – Google Sheets Template

2. Client Onboarding Stage of the Website Design Process

Once we’ve decided to work together, the client onboarding process begins. This includes:

  1. Adjusting and editing the proposal and statement of work to the client’s satisfaction.
  2. Review, approve, and sign the proposal, timeline, and statement of work.
  3. Make any necessary deposits and financial commitments.
  4. Gather information and company assets.
  5. Introduce the client to our team and establish communication strategies.

3. Discovery Stage: Laying the Foundation with Market Research, Site Structure, and Wireframes

During this stage, we lay the groundwork for a successful website design process. We combine research, sitemap layout, wireframe creation, and other foundational work for the website.

Market Research

The market research phase is crucial in understanding the client’s business needs and objectives. We will:

  1. Conduct extensive market research based on the content of this article.
  2. Analyze the client’s existing website and top competitors.
  3. Identify opportunities and challenges.

Sitemap, Design Samples, and Wireframe Creation

Sitemaps, design examples and wireframes help visualize the site structure and layout, ensuring both we and our client are on the same page when it comes to asthetics. During this stage, our web design team will:

  1. Develop a site outline, listing all key pages and their hierarchy.
  2. Create wireframes or use design samples to represent the preferred layout of each page.
  3. Review and approve the sitemap, design samples, and wireframes with the client.
  4. Acquire any further necessary assets.
  5. Discuss any changes prior to the beginning of the website design.

4. The Internal Web Development Process

During this phase, our web developers and web designers will begin the website creation process. In this development stage, the business owner gets to sit back as we execute the whole process. We will execute the scope of the project and bring your new website to life. The main web design phase includes:

  1. Setting up the content management system (CMS).
  2. Licensing and installing premium plugins and technology.
  3. Creating the website’s visual design, including the layout, typography, color scheme, and other visual elements.
  4. Writing and editing the website content, ensuring it aligns with the client’s brand identity, SEO strategy, and target audience.
  5. Implementing the site’s SEO strategy, optimizing page titles, meta descriptions, and content for search engines.
  6. Optimizing the site architecture and content management system (CMS) to ensure a smooth user experience, smooth operability, and easy content management for the client.
  7. Testing the site’s functionality, checking the web pages for broken links, responsiveness, and performance across various devices and browsers.
  8. Addressing any issues or bugs found during the testing process.
  9. Preparing the website for the client’s review.

During the web development process, you will be added to our internal transparent project management system. This system allows you to receive real-time updates on the progress of your project, with tasks being completed and sent directly to your cell phone. You will have full visibility into the work being done by our team, ensuring transparency and open communication.

In addition to receiving updates, you are encouraged to actively participate in any conversations with our staff. Feel free to jump into discussions, ask questions, or provide feedback at any time. This open and collaborative approach allows us to work together seamlessly and ensures that your new website meets your expectations every step of the way.

5. Pre-Launch Phase

Before launching the website, we will:

  1. Run speed and SEO audits, delivering the results to the client to ensure transparency and fulfillment of our guarantees.
  2. Confirm that the client is satisfied with the design and that the website is ready to be launched.
  3. Get the client to agree, sign, and make the first payment on our hosting agreement.
  4. Implement security measures to protect the website from potential threats.

Web Hosting

At Get X Media, we provide web hosting services as a web hosting company that includes world-leading technology, licensing, and management of your own website’s architecture. Our hosting ensures your quality website is secure, fast, and reliable. For more information, visit our web hosting page.

6. The Website Launch

Once the website is ready and the client has approved the final design, we will:

  1. Launch the website, making it accessible to the public.
  2. Collect the final payment for the website design service.
  3. Submit the website to all major search engines, including Google and Bing.
  4. Set up Google Analytics to monitor website traffic and user behavior.
  5. Establish monthly analytics reports to track the website’s performance.
  6. Set reminders for monthly meetings to keep communication lines open and discuss any necessary updates or improvements.

7. Post-Launch Phase

After launching the website, we continue to offer ongoing support and maintenance. For the first 30 days after the website launch and small changes the work outlined in the original statement are completed free of charge. This includes:

  1. Monitoring the website’s performance, ensuring it remains optimized for speed and search engines.
  2. Addressing any small coding mistakes or bugs that may arise after the launch.
  3. Updating the website’s content and design as needed, based on user feedback and analytics data.
  4. Assisting with any additional website-related needs, such as creating new pages or implementing new features.
  5. All website maintenance related to the clients website technology used to build it will be taken care of as apart of the web hosting fees.

In conclusion, the website design process for clients at Get X Media is a comprehensive and transparent experience, ensuring a smooth project from start to finish. Our team is dedicated to delivering a high-quality, results-driven website tailored to your business’s needs and objectives.

Ready to start your new website project with Get X Media? Contact us today and let’s discuss how we can bring your vision to life.

Timeline Table Example of the Website Design Process for Clients

Here’s the table with the major headers and subtasks included, with a 30-day timeframe:

1Meet and Greet
2-3Client Onboarding
– Adjust & Edit Proposal and Statement of Work
– Review, Approve & Sign the Proposal, Timeline, and Statement of Work
– Make Necessary Deposits
– Gather Information and Company Assets
– Introduce Client to the Team
4-6Discovery Stage: Laying the Foundation
– Market Research
– Sitemap and Wireframe Creation
7Kickoff Meeting
8-21Internal Web Development
– CMS Setup
– Licensing & Installing Premium Plugins and Technology
– Website Visual Design
– Content Writing & Editing
– SEO Strategy Implementation
– Site Architecture & CMS Optimization
22-23Testing & Debugging
24-25Pre-Launch Phase
– Speed & SEO Audits
– Client Approval
– Hosting Agreement & Security Measures
26Website Launch
27-28Search Engine Submission, Google Analytics Setup, Reporting
29-30Post-Launch Support, Maintenance & Ongoing Communication

Please note that the above table is an example of how the project can be structured. Actual timelines may vary based on the specific requirements and complexities of the project.

Enhance Your Brand and Generate Leads with Get X Media’s Digital Marketing Services

After launching your new website, it’s time to focus on growing your business and expanding your online presence. Get X Media offers a comprehensive suite of digital marketing services designed to enhance your brand, generate leads, and drive long-term success. These services include:

SEO (Search Engine Optimization)

Our SEO services help improve your website’s visibility on search engines, driving organic traffic to new site and increasing your online presence. We employ cutting-edge strategies to optimize your website, ensuring it ranks higher in search engine results and attracts more potential customers.

PPC (Pay-Per-Click) Advertising

Get X Media’s PPC advertising services enable you to reach your target audience through paid advertising channels, such as Google Ads or social media platforms. We create and manage effective ad campaigns that drive high-quality traffic and leads to your website while maximizing your advertising budget.

Email Marketing

Email marketing is an essential tool for building customer relationships and generating repeat business. Get X Media can help you create and manage compelling email campaigns that engage your audience, promote your products or services, attract visitors, and drive conversions.

Business Automation

Streamline your operations and improve efficiency with Get X Media’s business automation services. We can help you identify areas where automation can save time and resources, and then implement custom solutions to optimize your own content and business processes.

Printing Services

Strengthen your brand and leave a lasting impression with high-quality printed materials. Get X Media offers professional printing services, including business cards, brochures, flyers, and more, ensuring your marketing collateral reflects your brand’s identity and values.

Custom Apparel

Stand out from the competition and boost your brand’s recognition with custom apparel. Get X Media can design and produce branded clothing, such as t-shirts, hats, and other items, perfect for promoting your business at events, trade shows, or as promotional giveaways.

By leveraging Get X Media’s digital marketing and content creation services, you can take your business to the next level, increasing brand awareness, generating leads, and driving growth.

Editorial Process

At Get X Media, our editorial process is driven by a blend of top-tier digital marketing services and content creation, all tailored to guide business owners in making informed online buying decisions.

Please note, some links in our content may be affiliate links, and making a purchase through them might earn us a commission at no extra cost to you.


I’m Corey Hayes, marketing geek with 20+ years in web design, SEO, digital marketing & business automation. I am the CEO & Head of Growth at Get X Media, a company that helps small B2C businesses grow. Acting as CMO for clients, I’ve led 6-7 figure companies using cutting-edge tech and new-age marketing strategies. Passionate about travel, photography & video, I serve as a reliable resource for business growth.

Corey Hayes

CEO & Head of Growth

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